Ziebart
Ziebart Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ziebart has 2.0 star rating based on 195 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Way my vehicle looks, Being lied to, Undercoating.
Cons: Customer service, Extremely poor will never have work done there again, Non caring service.Recent recommendations regarding this business are as follows: "Stay away from this business! The advertisement of $49 is just to get you into the door to upsale you on higher products!", "Avoid the process", "Zebreiot behält widrrechtich Ware und Geld. antwortet auf keine mails korrekt!", "Don't pay full price, they can do it cheaper than advertised.", "Dont go to the albany branch".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ziebart has 2.0 star rating based on 195 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Way my vehicle looks, Being lied to, Undercoating.
Cons: Customer service, Extremely poor will never have work done there again, Non caring service.Recent recommendations regarding this business are as follows: "Stay away from this business! The advertisement of $49 is just to get you into the door to upsale you on higher products!", "Avoid the process", "Zebreiot behält widrrechtich Ware und Geld. antwortet auf keine mails korrekt!", "Don't pay full price, they can do it cheaper than advertised.", "Dont go to the albany branch".
Most users want Ziebart to offer a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnexpected Price Increase!
- Bait and switch pricing
Preferred solution: Refund of $6.00!
User's recommendation: Stay away from this business! The advertisement of $49 is just to get you into the door to upsale you on higher products!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Bellevue, WashingtonLies about the process
Ziebart process applied to a used pickup because a paint bubble appeared at the fenders wheel arch.The intent was to waterproof the back side to prevent additional rust.I returned for the recommended touch up maintenance,and remarked about how the rust is progressing.Discovering that the areas were double panels,I asked how the rust treatment was applied in between the panels. The lady pointed to the plastic plug in the passenger side rocker panel,and said it was applied through it.There is NO possible way that would ever happen.Also the front fenders were destroyed at the bottoms, behind the front tires.A complete waste of approximately $600.
User's recommendation: Avoid the process
, 137799****3 3x verschiedene Waldortpuppen
User's recommendation: Zebreiot behält widrrechtich Ware und Geld. antwortet auf keine mails korrekt!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Victor, New York1/2 the car coated
No they do not remove plastic coverings to fully rustproof your car. How do you stop rust by only doing half the car.
User's recommendation: Have them remove plastic if you want your car rust protected
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Colonie, New YorkVery poor customer service and worse communication!!
- Seems like alot of priblems
Preferred solution: Compensated for fuel and time to have someone with a second vechile to go with me and pick up or drop off my truck.2 vechiles an hour each way. Plus the mesls i bought the other driver. Inconvience of borrowing another car while my truck was st ziebart
User's recommendation: Dont go to the albany branch
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Wayne, IndianaUnder coating over spray all over my 2020 Warlock including third brake light strip, and bubbles in tinting.
- Are quick
- Sloppy
Preferred solution: Paint protection
User's recommendation: Don't pay full price, they can do it cheaper than advertised.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Sainte-Anne-Des-Monts, QuebecResolved: Rust Proofing trapped moisture ruining car
Company fixed the issue and I have been provided with partial refund. I was told the guys can get carried away with sales tactics.
The speakers were found to be bottom of the line, not top of the line.
I was partially refunded. I want no future involvement and have moved on.
- Locations all over the country
- False advertising
- Unethical tactics to make a sale
Preferred solution: Just to stop trying to rip people off
User's recommendation: Avoid Ziebart at all cost
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Colonie, New YorkHorrible service at Albany ny location
- Everything that could of been done wrong was
Preferred solution: Full refund
Very rusty under car
User's recommendation: do not have this done to your car
Reschedule my app.two weeks later.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI'm completely pissed of!
I made appointment a week in advance because they told me the following week was completely open. I scheduled Friday morning at eight and they confirmed they would be done by 12:10 PM.
At 12 pm I decide to call and find out what the ETA of them being finished was now they tell me they have not started my car at the appointment time that they gave me and I would have to wait till three causing me to miss a half a day of work. Next I go pick up my Car oil dropped on my seats and my speaker I just seen today which is the day after my car has been completed. I look in the backseat and there is oil all over my black seats brand new car seats covers that I just spent $400 on oil all on them and thats not how you received my car when it came in. when I told the service worker about the oil and drips on my seats, he told me he was going to clean it up.
Ooohhh but he did not because if he had, I wouldnt be out this morning doing it myself. The windows dont even look washed before they put the tent on it. when I asked about the little smears and semi distortion, they assured me that it would all go away. There are so many bubbles on my windshield and windows Its ridiculous.
This is the worst tent job I have ever had, and the sad thing about it is the only reason I came back to yall was because the first experience was awesome so I dont know what the *** is going on over here but right now Im pissed I feel like Im out of $400 regardless of the warranty that means you have to keep my car for another day, and I lose money for a *** *** job now that I look at my car it looks exactly like yall rushly did my car and that is unacceptable.
Totally unacceptable and Im a need you to fix. ASAP!
- Good talkers
- Poor service
Preferred solution: Complete the service correctly.
User's recommendation: Absolutely NOT
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Rochester, New YorkTotally pissed off!!!
I bought a 2012 Avalanche with lifetime Ziebart undercoating, so I made an appointment to have the undercoating done in the first week of August. I had planned on having the Avalanche painted because there was some rust developing, but when I got to my appointment at the Lyle Ave location I was met by Marcus who began giving me the pitch that I should have my vehicle wrapped, and he went on explaining how the process works.
How they take the vehicle to a body shop and sand blast all the rust off the vehicle then put a vinyl wrap on the vehicle then seal it with a ceramic coating to prevent moisture getting in. And I was told that it was guaranteed for 10 years. The cost was over $7,200.00, and they had my vehicle for over 2 months I got my vehicle back in mid-October and by January rust started showing and when I took my vehicle back and wanted this problem taken care of I have gotten nothing but the run around. Over $7,200.00 and I didn't even get 2 months of rust free.
I have talked to two people that they said they would take care of it, all words and no action. I think that my next move is to contact a lawyer and take them to court!!
So my suggestion to anyone who reads this please, please, please do not take your vehicle to Ziebart to have any work done because they do not stand behind their products that they sell you or at least not to the Ziebart at Lyle Ave. in Rochester they don't give a damn about you they just want to make a buck!!!
- Do not stand behind their products and do a sloppy job
Preferred solution: Full refund
Bad customer service, and deceit.
I called a week prior and made an appointment to have my windows tinted on my corvette . i dropped my car off in the morning and five hours later ,they called me and said.
your car is done and by the way , we couldnt tint your windows. the tech said he couldnt do it. mind you that when i called a week prior, i gave them all the information about the vehicle . and i was told that it wouldnt be a problem.
now that i get my car there, five hours later, they cant do it.
and the guy was very rude as to the reason why they couldnt do it. nonchalant and unapologetic , very poor customer service skills.
User's recommendation: stay away from Ziebart, do not give them your business..
They ruined my car seats and won't correct the problem
User's recommendation: Stay away from this business!!!!!!!!!!!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Vandalia, OhioI want refund
Customer service offered nothing but a redo because that's what the rep at the store said they'll do. I wasn't pleased and I made that clear at pick up.
What's the big deal, the pics show how bad the job was because it worst. He claimed they came from cleaning solution that surfaces sometimes but I took a rag and soap and water and all those brown stains came up which were not even there before.
- Very bad job
Preferred solution: Full refund
User's recommendation: Don't go to get your car to get detail, poor job
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCustomer complaint
- Friendly
- Not honest and does not like to take responsibility
Preferred solution: I would like to get my lifetime warranty for undercoat spray transferred to another vehicle. I feel it is only fair because I kept coming back yearly to zeibart getting the underspray rust protection on my vehicle with holes at the bottom
User's recommendation: Ask to take a look at your vehicle before you receive it back
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