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I went to kingsridge drive in Dayton to get my 2010 Malibu detailed I was told it would only cost $120. I agreed to that price since they were also doing the exterior. I went in to pick up my car and pay and come to find out that it was $470. Way too much of a...
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1.0
#1196576
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Took my 2014 Ram to Troy Ziebart and asked to tint the front windows to match the back. Instead they put a darker shade on the fronts. I called and spoke to a saleman and he said they would remove the film for free, but I would have to pay full price to have the...
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Ziebart
Ziebart

Customer service is important to us and it's everybody's job here to ensure our customers know they are valued. We're sorry to hear about the negative experience you had. The ...

2.0
I didn't like
  • Getting wrong product no accountabilitiy
#1178388
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Spent a fortune to get my new extended length diesel TRANSIT ZEIBARTED in Rochester, NY. Now moving to Florida a know I will need a tropical upgrade. Neither of the 2 Rochester dealers know anything about other locations and do not even seem to know what a tropical...
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Ziebart
Ziebart

Hello, could you please contact the customer service team again at our corporate offices when you can? If the call goes to voicemail, please leave a message with your name and...

Anonymous
William

Why would a guy in Rochester know about the tropics ?I don't think there's anything even remotely tropical nearby.You are being unreasonable at best and a fool at least.Blamin...

2.5
#1169241
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Ziebart - Paint protection install was laughable.

Ziebart - Paint protection install was laughable.
Ziebart - Paint protection install was laughable.
Ziebart - Paint protection install was laughable.
Ziebart - Paint protection install was laughable.
Ziebart - Paint protection install was laughable.
Ziebart - Paint protection install was laughable.
Ziebart - Paint protection install was laughable.
Ziebart - Paint protection install was laughable.
Ziebart - Paint protection install was laughable.
Ziebart - Paint protection install was laughable.
When I complained about the quality of work the manager said and I quote "I thought it looked great" I will let the pictures do the talking. Sterling heights location.
1.0
Details
Customer service
#1159522
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Contacted ziebart poe ave dayton ohio spoke with sales associate adam no help could care less that my dodge ram 1500 was rusting only 7years old had the diamond gloss paint protection the rust protection still rust pissed that this company can take your money charge...
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Ziebart
Ziebart

We understand that you have spoken with the store about this issue, but could you please also contact the customer service team at our corporate offices when you get a chance?...

1.0
#1158030
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Ziebart - POOR work ethic & location/owner doesn't care
Ziebart - POOR work ethic & location/owner doesn't care
Ziebart - POOR work ethic & location/owner doesn't care
Ziebart - POOR work ethic & location/owner doesn't care
Ziebart - POOR work ethic & location/owner doesn't care
I made an appointment on 11/13/17 with the Appleton, WI location OWNER, Chris Lindburg, to drop my truck off on 11/22 where HE said it would be flushed and HE said he had somebody coming in on 11/24 that would inspect and re-spray areas. It was deer season and...
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Anonymous
Ray Hall

This is the response Stephanie Mays at Ziebart so called customer service in Troy, MI replied to my 3rd contact trying to resolve:In response to your email, you and I have had...

1.0
I liked
  • Being lied to
I didn't like
  • Lack of attention t detail
#1150560
Reply to reviews
Ziebart - Poor workmanship and bad customer service
Ziebart - Poor workmanship and bad customer service
Ziebart - Poor workmanship and bad customer service
Ziebart - Poor workmanship and bad customer service
Ziebart - Poor workmanship and bad customer service
Ziebart - Poor workmanship and bad customer service
Ziebart - Poor workmanship and bad customer service
To paint the picture: I am out of state working (1100 miles from home) with no family, friends up here in Indiana. I call Ziebart and get a quote on the phone, find out how long it will take (all day) and schedule to bring my truck in. I then pay 2 different people to...
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Ziebart
Ziebart

Hello, we are attempting to locate further information regarding this issue, but our team is unable to find any contact information. Based on the size of the image, we are una...

1.7
I didn't like
  • Being told to make full payment for services not rendered
  • Poor salesman antics and poor work performed
#1144429
Reply to reviews
The Ziebart Shrewsbury store in Massachusetts caused about $1,000 damage to the car and the store owner refuses to take corrective action or return my call. I spent about $1,000 with them for the anti-rust, paint coating, etc. from Dec. 2014 to Jan. 2015. During one of...
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Ziebart
Ziebart

Hello, we are trying to locate more details regarding this review, but we need more information from you. We have alerted our customer support team of the issue, but they need...

Anonymous
Mark

You failed to establish the proper paper trail upon discovering the damage.Certified Mail, return receipt requested.The only way to complain.Don't wait until you get around to...

I liked
  • Diamond gloss coat
I didn't like
  • Management unprofessional and unethical
  • Taking stuff out of the car and not putting them back in
  • Never starts and finishes the work on time
#1134156
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Had a 9:30AM appt, called the day before to confirm appointment, drove 90 miles one way. When we got there it was going to be a couple of hours so they gave us a ride to their mall after three hours we called they said truck would not be ready till late afternoon. We...
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Ziebart
Ziebart

Could you give our support team a call at 248.837.3955 when you have the chance? Our team would like to know more about your experience as well as which store you visited. We...

1.0
#1130674
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Contact Ziebart

Mailing Address:
Ziebart International Corporation.
P.O. Box 1290
Troy , Michigan 48007-1290
United States
Phone:
(248) 837-3955
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Ziebart Products and Services

Really dislike the strong arm sales tactics attempts, claiming the rust proofing service takes all day, then dragging you into a back office trying to sell you a bunch of overpriced "upgrades". Last time I just dropped my car off and asked them to call me when it was...
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Ziebart
Ziebart

We read you loud and clear and appreciate the honest feedback. Our customers should expect the best in service and the absolute best experience as well. If you'd like to share...

1.9
I liked
  • Rust treatment
#1129570
Reply to reviews