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Ziebart - Slow as ***

I dropped my 2015 Cadillac off at 930am and was told it would b ready around 3pm I came back to the store at 230pm my car was still sitting in the same spot and they have not even done my car yet and it’s been 4hrs and they just pulled my car in at 315pm know have to wait until car is done the day wasted
Company wrote 0 private or public responses to the review from 11 hours ago.
2.8
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1424827
Undercoating does not work on Silverado trucks because of wax on frame Although product was still applied and fell off the solution is Reapply and will fall off again great scam you guys got going
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Company wrote 0 public responses to the review from Dec 06.
Ziebart
Ziebart

We're so sorry to hear about the negative undercoating experience you had with your Silverado, and we'd like to learn more about what happened and which store you visited. If ...

Anonymous
Anonymous

The wax frame is the problem. Undercoating, paint or whatever you put on top of it will only hold up as well as what it is underneath it. Now, if they just resprayed the under...

#1416771
Received remote start as gift. Set up appointment to install. Was told car would be ready by 5:30. Had to go to work so agreed to pick up next morning by 10..... it’s 11:30 the next morning.... AND IM STILL STANDING HERE!!!!!!! Plainfield IN ziebart.. I’ve missed one...
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Company wrote 0 private or public responses to the review from Nov 29.
Ziebart
Ziebart

We’re so sorry to hear about all of the trouble you’ve been having with that appointment for your remote starter at our Plainfield store. If you haven't already contacted our ...

What a joke operation. Nice scam they have going here. So, I spoke with the salesman, and everything seemed to be going well. However, to give you an idea of how artificially their prices are inflated, I was going to get the rust protection ($699 value) and...
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Company wrote 0 private or public responses to the review from Oct 19.
Ziebart
Ziebart

We’re so sorry to hear about your negative experience with our Canandaigua store and would like to learn more about your specific situation so we can make things right. If you...

1.6
I liked
  • Salesman
I didn't like
  • Non caring service
  • Did not have accurate records
  • Didnt keep appointment time
#1385296
I had some obvious rust showing up on the bumper of my 2014 Frontier. I called the Shrewsbury MA Ziebart to ask if their rust treatment would help. I was assured it would and told to make sure I should also have them apply their anti rust undercoat. When I dropped off...
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Company wrote 0 private or public responses to the review from Oct 15.
Ziebart
Ziebart

We’re so sorry to hear that our rust treatment didn’t fully protect your 2014 Frontier and would like to learn more about your experience with our Shrewsbury store. If you hav...

1.6
#1382090
Ziebart - Waiting for report
Ziebart - Waiting for report
Ziebart - Waiting for report
Ziebart - Waiting for report
Ziebart - Waiting for report
Ziebart - Waiting for report
Ziebart - Waiting for report
Ziebart - Waiting for report
Ziebart - Waiting for report
Ziebart - Waiting for report
Rust is coming out of bottom joint of the two inside doors and side of the hood Rep. said because it at a joints section it not cover because of the welding. But that why we ziebart to get protected in does places. As for the hood he said the paint crack in the joints...
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Company wrote 0 public responses to the review from Oct 09.
#1377670
Did not do good job missed locations where average consumer would trust them to do took back and watched them do bad job over then scratched my truck during the process
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Company wrote 0 private or public responses to the review from Oct 09.
Ziebart
Ziebart

Hello, we’d like to extend our sincerest apologies regarding the recent problems with your vehicle. We have a high standard of quality when it comes to our products and servic...

1.0
#1377219
Ziebart - New trucks paint destroyed!!!!!!
Ziebart - New trucks paint destroyed!!!!!!
Ziebart - New trucks paint destroyed!!!!!!
Paint job on my new truck is scratched all over! Not sure if they even washed my truck. Mud and dirt on the rocker panels rite behind the new mud flaps I installed the day I dropped it off to Ziebart. Bugs all over the bumper and tech told me that all painted surfaces...
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Company wrote 0 private or public responses to the review from Oct 07.
Ziebart
Ziebart

We’d like to apologize for your negative experience at our store and would like to learn more about your specific situation so we can make things right. If you wouldn’t mind g...

1.8
#1375368
So, I had an amazingly bad experience at Ziebart on Lyell Ave. Two Saturdays ago, I went in for a new remote car starter, and 4 hours later, I took it home. Eventually, I learned that I could no longer open the trunk, and the dashboard went dark when I turned the head...
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Company wrote 0 public responses to the review from Oct 01.
Ziebart
Ziebart

We're sorry to hear about all of the trouble you’ve been having since you got your remote start installed and would like to learn more about your experience. When you have a c...

#1370166

Contact Ziebart

Mailing Address:
Ziebart International Corporation
P.O. Box 1290 1290 E. Maple Rd.
Troy , Michigan 48083
United States
Phone:
(248) 837-3955
More
When I wash my truck all I get is a smear look when I dry it . I have used numerous types of cleaners and drying methods. This ziebart was apply at the dealership on a new 2018 F150 my truck looks like a big smear and I am ashamed to drive it anywhere. I am taking it...
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Company wrote 0 private or public responses to the review from Sep 30.
Ziebart
Ziebart

We're sorry to hear you’re having so much trouble with the finish on your truck and we’d like to learn more about what happened. When you have a chance, please contact our cus...

1.3
#1369584