Ziebart

Ziebart process applied to a used pickup because a paint bubble appeared at the fenders wheel arch.The intent was to waterproof the back side to prevent additional rust.I returned for the recommended touch up maintenance,and remarked about how the rust is progressing.Discovering that the areas were double panels,I asked how the rust treatment was applied in between the panels. The lady pointed to the plastic plug in the passenger side rocker panel,and said it was applied through it.There is NO possible way that would ever happen.Also the front fenders were destroyed at the bottoms, behind the front tires.A complete waste of approximately $600.

I made appointment a week in advance because they told me the following week was completely open. I scheduled Friday morning at eight and they confirmed they would be done by 12:10 PM.

At 12 pm I decide to call and find out what the ETA of them being finished was now they tell me they have not started my car at the appointment time that they gave me and I would have to wait till three causing me to miss a half a day of work. Next I go pick up my Car oil dropped on my seats and my speaker I just seen today which is the day after my car has been completed. I look in the backseat and there is oil all over my black seats brand new car seats covers that I just spent $400 on oil all on them and thats not how you received my car when it came in. when I told the service worker about the oil and drips on my seats, he told me he was going to clean it up.

Ooohhh but he did not because if he had, I wouldnt be out this morning doing it myself. The windows dont even look washed before they put the tent on it. when I asked about the little smears and semi distortion, they assured me that it would all go away. There are so many bubbles on my windshield and windows Its ridiculous.

This is the worst tent job I have ever had, and the sad thing about it is the only reason I came back to yall was because the first experience was awesome so I dont know what the *** is going on over here but right now Im pissed I feel like Im out of $400 regardless of the warranty that means you have to keep my car for another day, and I lose money for a *** *** job now that I look at my car it looks exactly like yall rushly did my car and that is unacceptable.

Totally unacceptable and Im a need you to fix. ASAP!

I bought a 2012 Avalanche with lifetime Ziebart undercoating, so I made an appointment to have the undercoating done in the first week of August. I had planned on having the Avalanche painted because there was some rust developing, but when I got to my appointment at the Lyle Ave location I was met by Marcus who began giving me the pitch that I should have my vehicle wrapped, and he went on explaining how the process works.

How they take the vehicle to a body shop and sand blast all the rust off the vehicle then put a vinyl wrap on the vehicle then seal it with a ceramic coating to prevent moisture getting in. And I was told that it was guaranteed for 10 years. The cost was over $7,200.00, and they had my vehicle for over 2 months I got my vehicle back in mid-October and by January rust started showing and when I took my vehicle back and wanted this problem taken care of I have gotten nothing but the run around. Over $7,200.00 and I didn't even get 2 months of rust free.

I have talked to two people that they said they would take care of it, all words and no action. I think that my next move is to contact a lawyer and take them to court!!

So my suggestion to anyone who reads this please, please, please do not take your vehicle to Ziebart to have any work done because they do not stand behind their products that they sell you or at least not to the Ziebart at Lyle Ave. in Rochester they don't give a damn about you they just want to make a buck!!!

I called a week prior and made an appointment to have my windows tinted on my corvette . i dropped my car off in the morning and five hours later ,they called me and said.

your car is done and by the way , we couldnt tint your windows. the tech said he couldnt do it. mind you that when i called a week prior, i gave them all the information about the vehicle . and i was told that it wouldnt be a problem.

now that i get my car there, five hours later, they cant do it.

and the guy was very rude as to the reason why they couldnt do it. nonchalant and unapologetic , very poor customer service skills.