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Extremely Poor workmanship at 1505 Lyell ave Rochester,ny 14606

I brought my car in on 6/25/12 at 8:00 am to have it buffed, painted, and scratches removed from hood and 12 body panels .... I arrived to pickup the car on 6/29/12 at 10:30 am and to my dismay the car was in horrible condition with many of the same and new scratches very visible ....

When I complained to salesman and general manager ( owners son) they stated that they would not release car until I paid full amount...

They agreed to keep the car an extra day to try to rectify all the issues before I called the police...very dishonest salesman he stated that he could remove all scratches... Please help resolve this issue before it proceeds to the courts!!

Monetary Loss: $500.

Location: Rochester, New York

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Abree Dqr

I had a similar experience, the car could have been cleaned better if you gave a 10 year old a sponge and a bucket of water and told him he could have anything off the dollar menu at McDonald's if he spent 10 minutes cleaning the car.

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